3 Benefits of Adopting an Omnichannel Collections Strategy
Today’s collections landscape requires firms to weigh the balance of consumer protection laws and innovative technologies that enable business agility and efficiency. Where does omnichannel collections fall in the mix? Read this article to discover how you can benefit from an omnichannel approach.
Belvista @ Northeast Debt Collection Expo
Recently, the Belvista team attended the 2022 Northeast Debt Collection Expo at Caesar’s Palace in Atlantic City.
Pictured (right), you can see Belvista CEO, Christopher Ball, as he receives the “Best Dressed Bottle” award from the event’s Bottle Auction benefitting ACA’s Political Action Fund, helping the collection industry’s ability to have a voice in Washington, D.C. relative to critical legislative initiatives.
The Best Dressed Bottle award recognizes the most creatively wrapped and decorated bottles. We had a great time participating!
Want to connect with us at an upcoming conference? Drop us a line below.
Optimize Your Current Tech Stack For These Three Collection Industry Trends
Digitization is becoming ever critical in today’s accounts receivables management landscape. Many agencies have already “gone digital” and removed paper-based or document-based systems. However, optimizing existing tech investments is a new challenge, with a two-fold goal of streamlining operations while providing improved consumer experiences. To succeed in an increasingly competitive ARM setting, firms must embrace these three emerging trends: Online Payments, Process Automation, and Consumer Self-Service.
6 Features Every Collection Business Needs In Their Compliance Management System
It’s no secret that a robust Compliance Management System can help your collection business support a dynamic compliance strategy within your organization and automate the process of adhering to important policies and controls. By automating key compliance functions, you can ensure that any changes made to your policies and processes are done right as you plan to scale your operations. Learn 6 key features you might want to evaluate.
3 Tips To Optimize Your Existing Collection Management System
In today’s constantly changing collections landscape, keeping your IT systems up to speed requires full time attention. Gone are the days of “set it and forget it.” We often work with clients whose leadership is pulled in many different directions and don’t always have time to invest more time or capital in maintaining or improving their collection management system (CMS). Read our three key tips to optimize your existing CMS investments.